Drain Cleaning in Carrollton, TX

Most drain calls are not really about the clog. They are about why it keeps coming back.

James Armstrong Plumbing clears drains and main lines in Carrollton homes, and when a line keeps blocking we put a camera in it to find out what is actually wrong. James Armstrong is a Texas Master Plumber, License M-39428, with more than 30 years in the trade and a BBB A+ rating held since 2018.

Our shop is in Mesquite, roughly 40 minutes from Carrollton. Call 214-918-6109.

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Licensed Master Plumber

License #M39428

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The “Armstrong Clean Promise"

No mess, no stress — that's our guarantee.

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Our Services

Comprehensive Plumbing Solutions
for Homes & Businesses

At James Armstrong Plumbing, we handle every aspect of your plumbing
system — from quick fixes to complex installations.
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Plumbing Repairs and Installation

Get fast help from a trusted plumber in the DFW for leaks, fixture installs, and upgrades. We restore your plumbing with smooth, reliable work.

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Water Heater Services

From quick fixes to full replacements, our water heater services in Dallas-Fort Worth, keep your hot water steady. We work on all standard and tankless models.

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Drain Cleaning Services

Stubborn clogs disappear with our drain-cleaning solutions in Texas. We clear the buildup fully so your drains flow the way they should.

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Sewer Line Plumbing

Our team handles sewer line plumbing in the DFW , with careful inspection and precise repairs. We keep wastewater moving safely away from your home.

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Gas Line Plumbing

Safe and reliable gas line plumbing in the DFW, is just a call away. Whether it’s a leak, repair, or new line, we follow strict safety standards.

Emergency Service

Emergency Service — Available 24/7

Burst pipe? Major leak? Don’t wait. Our emergency team serves the entire DFW area around the clock.

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Why Choose Us

Why DFW Homeowners Choose James Armstrong Plumbing

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Licensed & Certified Technicians

Our plumbers are fully licensed, professionally trained, and committed to delivering quality workmanship that meets today’s industry standards.

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Transparent, Upfront Pricing

No hidden fees and no surprises. Just clear, honest pricing you can trust before we begin any repair or installation.

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Fast & Friendly Service

We respect your time. Our technicians arrive promptly, work efficiently, and treat you and your home with courtesy and care.

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The Armstrong Clean Promise

Floor protection, shoe covers, and a meticulous cleanup on every job. If your home isn’t cleaner than we found it, we pay for the cleaning.

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5-Star Rated by Homeowners Like You

Local families choose us for reliable plumbing and friendly service. Your comfort, safety, and satisfaction are the reasons we do what we do.

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Emergency Response Available

Afterhours emergency calls accepted. Call (214) 918-6109.

First, Work Out How Far the Problem Goes

One fixture is slow and everything else drains normally

The blockage is local, in that fixture’s trap or branch line. Usually straightforward.

Several fixtures are slow

The main line is the problem. A blocked main shows up first in a tub, a shower or a floor drain, because that is the lowest opening.

Gurgling from one drain

Means air is being pulled through the system because water cannot move freely. Also a main line sign.

Waste coming up into a tub or shower

Stop running water anywhere in the house and call. That is a backup, not a routine drain cleaning.

A Camera Video Can Get the City to Fix a Break for Free

There is one real exception, and most Carrollton homeowners never hear about it.

If your sewer line has a structural defect, a break, a collapse or a separated joint, in the public right-of-way under the sidewalk or street, the city’s Public Works department excavates and repairs it at no cost to you. Plumbers are not allowed to dig in the right-of-way at all, because the gas, water, electric and telephone lines share that ground.

The city will only act on evidence. Its policy requires a camera video of your sewer line, from your plumber, that shows the defect. Its wastewater supervisor reviews the video and calls you to discuss it. If it confirms a structural defect in the right-of-way, Public Works schedules the repair.

A sewer camera inspection runs 150 to 400 dollars. If the video shows a break under the street, that inspection is what moves the repair from your bill to the city’s. We record the inspection, mark where the defect sits relative to the property line, and give you the video to send.

The Property Line Cleanout

Depending on the age of the house, you may have a property line cleanout: a 4 inch capped pipe at ground level, usually at the edge of the easement just behind the sidewalk, roughly 9 to 11 feet from the curb. Some have been buried under landscaping or sod.

It matters because it gives us access to the line at the property line rather than only at the house. That makes clearing a main line faster, and it lets a camera show whether a defect is on your lot or in the right-of-way, which is the question the city will ask.

If you do not have one, it can be added. Installing a property line cleanout needs a permit from City of Carrollton Building Inspection, 972-466-3225, before work starts.

This is general information, not legal advice.

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Meet James Armstrong

Meet the Master Plumber Serving Carrollton: James Armstrong

James Armstrong has been a Mesquite-resident Master Plumber since 1995. What began as helping neighbors fix leaky faucets turned into a career — and eventually a family business, built on one simple rule: treat people right, do the job with integrity, and always stand behind your work. Today, James and his crew serve Carrollton, Sachse, Garland, and the broader DFW metro from the Mesquite headquarters at 844 Dalworth Dr.

“In thirty years of plumbing across the DFW metro, including Carrollton, the drain calls almost always come down to two things: tree roots in the older neighborhoods, and grease and hair buildup in the newer developments. We camera-inspect first, then choose hydro-jetting or snaking based on what we actually see — not on what gets you to the highest invoice.”

James Armstrong, Master Plumber  •  Texas License M-39428  •  Founder, James Armstrong Plumbing

 

Every job comes with the Armstrong Clean Promise — we leave your home cleaner than we found it, guaranteed. No excuses, no mess, no shortcuts. It’s the kind of commitment that’s earned us thousands of repeat customers and a reputation across the DFW metroplex for honest, reliable work.

Emergency Calls Accepted After Hours & Weekends as well.

Plumbing Emergency? We Take After-Hours & Weekend Emergency Calls. (214) 918-6109 • Most calls responded to same day.
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Our Process

What to Expect
 
When You Call

From your first call to our follow-up check-in —
here’s exactly how we take care of you.
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01
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Call or Book Online

Speak with a real person, not a call center. We schedule at your convenience.

02
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Same-Day Inspection

A licensed plumber evaluates your issue on-site. No guesswork.

03
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Upfront Quote

You approve the price before work begins. The number you see is final.

04
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Clean, Expert Work

Armstrong Clean Promise — we leave your home better than we found it.

05
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Follow-Up Guarantee

We check in within 24 hours and follow up to ensure everything holds.

No hassle estimate · No obligation · Real person answers

Customer Reviews

What Our Customers Say

4.8
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Service Areas

Serving Communities Across
Dallas-Fort Worth

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FAQ

Drain Cleaning in Carrollton, TX: Frequently Asked Questions

Have questions? We’ve got answers. Can’t find what you’re looking for? Give us a call anytime.

Our friendly team is available 24/7 to help you.

Yours. The City of Carrollton's Sewer Stoppage Policy treats the whole line from your house to the point where it ties into the city main as the homeowner's, including the part under the sidewalk and street. The city maintains the mains. Clogs and roots anywhere in your line are yours to clear.

Yes, if the break is a structural defect in the public right-of-way and you can show it. The city asks for a camera video of your sewer line from your plumber. If its wastewater supervisor confirms the defect, Public Works repairs that section at no cost to you. A camera inspection runs 150 to 400 dollars.

A plumber, in most cases. The city asks you to call its emergency line at 972-466-3425 only if there is sewage in the street or your neighbors are backing up at the same time. If the city sends a crew and the problem is in your line, it charges 75 dollars during business hours and 150 dollars after hours.

Because the clog is a symptom rather than the problem. A line that blocks repeatedly usually has scaled cast iron, root intrusion, or a low spot holding water. Cabling clears the blockage without changing any of those, so it returns. A camera inspection at 150 to 400 dollars shows which one you have.

It is a 4 inch capped pipe at ground level, usually just behind the sidewalk about 9 to 11 feet from the curb, that opens your sewer line at the property line. Older Carrollton homes may not have one, and some are buried under sod. Adding one requires a permit from City of Carrollton Building Inspection.

Cabling runs a steel cable down the line and punches through the blockage, restoring flow fast. Hydro jetting uses high pressure water to scour the pipe wall back toward full diameter, removing scale and grease rather than drilling through them. Cabling treats the clog. Jetting treats the pipe.

Our friendly team is available 24/7 to help you.