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- Mesquite Chamber of Commerce Member
- 30+ Years Experience
Emergency Plumbing in Irving, TX
If water is running and you cannot stop it, do this before you keep reading.
Shut off the water. In a single family home the main shutoff is usually at the street in a covered box near the curb, or on the exterior wall on the side of the house closest to the street. For one fixture, the stop valve is under the sink or behind the toilet.
If you smell gas, leave the building first. Do not flip switches, do not use your phone inside. Once you are outside and away, call 911. Then call Atmos Energy at 866-322-8667. Atmos is the gas utility for Irving and they will make the line safe. Call us at 214-918-6109 for the repair once the area has been cleared.
For everything else, call 214-918-6109.
Licensed Master Plumber
License #M39428
The “Armstrong Clean Promise"
No mess, no stress — that's our guarantee.
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Our Services
Comprehensive Plumbing Solutions for Homes & Businesses
Most Requested 
Plumbing Repairs and Installation
Get fast help from a trusted plumber in the DFW for leaks, fixture installs, and upgrades. We restore your plumbing with smooth, reliable work.
Water Heater Services
From quick fixes to full replacements, our water heater services in Dallas-Fort Worth, keep your hot water steady. We work on all standard and tankless models.
Most Requested 
Drain Cleaning Services
Stubborn clogs disappear with our drain-cleaning solutions in Texas. We clear the buildup fully so your drains flow the way they should.
Sewer Line Plumbing
Our team handles sewer line plumbing in the DFW , with careful inspection and precise repairs. We keep wastewater moving safely away from your home.
Gas Line Plumbing
Safe and reliable gas line plumbing in the DFW, is just a call away. Whether it’s a leak, repair, or new line, we follow strict safety standards.
Emergency Service
Emergency Service — Available 24/7
Burst pipe? Major leak? Don’t wait. Our emergency team serves the entire DFW area around the clock.
Technician available now
Why Choose Us
Why DFW Homeowners Choose James Armstrong Plumbing
Licensed & Certified Technicians
Our plumbers are fully licensed, professionally trained, and committed to delivering quality workmanship that meets today’s industry standards.
Transparent, Upfront Pricing
No hidden fees and no surprises. Just clear, honest pricing you can trust before we begin any repair or installation.
Fast & Friendly Service
We respect your time. Our technicians arrive promptly, work efficiently, and treat you and your home with courtesy and care.
The Armstrong Clean Promise
Floor protection, shoe covers, and a meticulous cleanup on every job. If your home isn’t cleaner than we found it, we pay for the cleaning.
5-Star Rated by Homeowners Like You
Local families choose us for reliable plumbing and friendly service. Your comfort, safety, and satisfaction are the reasons we do what we do.
Emergency Response Available
Afterhours emergency calls accepted. Call (214) 918-6109.
If you live in a condo or townhome, read this first
A large share of Irving housing is not detached single family. In Las Colinas only about 26 percent is, and the rest is apartments, high-rise units, and townhomes. That changes what you do in the first five minutes.
You may not have your own main shutoff. Many units are fed off a shared line with the only accessible valve in a utility closet, a mechanical room, or outside the building entirely. Find out where yours is now, not at two in the morning.
Water travels down. A burst line in an upper-floor unit ends up in the units below, and the damage claim stops being only yours. Shutting off individual fixture stops buys time even when you cannot reach a main.
Call the association or the on-site manager as well as a plumber. Most governing documents require it, and shared stacks and mains are usually their responsibility rather than yours. Irving has roughly 90 registered homeowner associations and their rules differ.
We will do the diagnostic work and give you a written finding you can hand to your association, which is generally what they want before they act.
What actually fails in Irving
Irving is three housing eras in one city and the emergencies sort accordingly.
South and central Irving, around Irving Boulevard, O’Connor Road, and the Heritage District, is mostly pre-1980 with a lot of 1950s and 1960s stock. Those homes are on original cast iron drain lines and often galvanized supply piping. The emergency there is usually a main line backup or a supply line that has finally corroded through, and it rarely gives warning.
Las Colinas spans a wide range. It opened in the early 1970s and the median construction year is 1987, but 20 percent of its housing went up between 2000 and 2009 and another 27 percent between 2010 and 2019. Forty year old homes and nearly new units sit close together, so the failure pattern is mixed. The multi-unit buildings add the shared-stack problem above.
Valley Ranch, built out from the 1980s and again through the 2000s, is at the age where original water heaters, angle stops, and supply valves reach end of life together. A tank failure in a two story home is the common call.
All of Irving sits on the same expansive North Texas clay, which swells and shrinks through the year and moves foundations with it. That movement shears supply lines cast into a slab, which is why slab leaks are a standing feature here rather than a rare event. Winter adds unprotected hose bibs and uninsulated lines in attics and exterior walls.
What counts as a plumbing emergency
Call immediately for any of these:
Burst or leaking pipe you cannot shut off
Water moving inside a wall or ceiling does structural damage by the minute, and in a multi-unit building it does it to more than one home.
Sewage backing up into the house
A main line blockage pushing waste into tubs or floor drains is a health issue, not an inconvenience.
No water at all
Especially if it happened suddenly with no notice from the city.
Water heater leaking from the tank body
A split tank will not stop on its own. Shut off the water supply to the heater and the gas or breaker feeding it.
Suspected gas leak
Leave first, call 911, then Atmos Energy at 866-322-8667, then us.
Slab leak with visible damage
Warm spots on the floor, buckling flooring, or running water with every fixture off. Electronic leak detection runs 300 to 500 dollars and pinpoints the failure before any concrete is opened.
These usually hold until the next business day: one slow drain, a dripping faucet, a running toilet, or low pressure at a single fixture. We would rather book you properly than charge an after-hours fee for something that will keep overnight.
Meet James Armstrong
Meet the Master Plumber Serving Irving: James Armstrong
James Armstrong has been a Mesquite-resident Master Plumber since 1995. What began as helping neighbors fix leaky faucets turned into a career — and eventually a family business, built on one simple rule: treat people right, do the job with integrity, and always stand behind your work. Today, James and his crew serve Irving, Sachse, Garland, and the broader DFW metro from the Mesquite headquarters at 844 Dalworth Dr.
“In thirty years of plumbing across the DFW metro, including Irving, the drain calls almost always come down to two things: tree roots in the older neighborhoods, and grease and hair buildup in the newer developments. We camera-inspect first, then choose hydro-jetting or snaking based on what we actually see — not on what gets you to the highest invoice.”
James Armstrong, Master Plumber • Texas License M-39428 • Founder, James Armstrong Plumbing
Every job comes with the Armstrong Clean Promise — we leave your home cleaner than we found it, guaranteed. No excuses, no mess, no shortcuts. It’s the kind of commitment that’s earned us thousands of repeat customers and a reputation across the DFW metroplex for honest, reliable work.
Emergency Calls Accepted After Hours & Weekends as well.
Our Process
What to Expect When You Call
Call or Book Online
Speak with a real person, not a call center. We schedule at your convenience.
Same-Day Inspection
A licensed plumber evaluates your issue on-site. No guesswork.
Upfront Quote
You approve the price before work begins. The number you see is final.
Clean, Expert Work
Armstrong Clean Promise — we leave your home better than we found it.
Follow-Up Guarantee
We check in within 24 hours and follow up to ensure everything holds.
No hassle estimate · No obligation · Real person answers
Service Areas
Serving Communities Across Dallas-Fort Worth
- Allen
- Anna
- Arlington
- Azle
- Balch Springs
- Bedford
- Benbrook
- Blue Mound
- Blue Ridge
- Burleson
- Celina
- Colleyville
- Combine
- Dallas
- Everman
- Fairview
- Farmersville
- Flower Mound
- Forest Hill
- Fort Worth
- Frisco
- Garland
- Grand Prairie
- Plano
- Richardson
- Rowlett
- Sunnyvale
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FAQ
Frequently Asked Questions
Have questions? We’ve got answers. Can’t find what you’re looking for? Give us a call anytime.
Yes. We come out for genuine emergencies outside normal hours, and an after-hours call carries a flat 199 dollar dispatch fee so there is no surprise on the invoice. For same-day service at standard rates, call before noon on a weekday.
We are based in Mesquite, roughly 35 minutes away depending on traffic. If your situation cannot wait that long, we will tell you so on the phone and suggest calling someone closer.
Leave the building immediately without flipping switches or using your phone inside. Once you are outside and away, call 911. Then call Atmos Energy at 866-322-8667, which is the gas utility for Irving. Call us at 214-918-6109 for the repair once the area has been made safe.
Many units have no individual main shutoff and are fed from a shared line, with the valve in a utility closet, a mechanical room, or outside the building. Close the individual fixture stops under sinks and behind toilets to slow the flow, call your association or on-site manager, and call us. Find your shutoff location before you need it.
Yes. Waste backing into a tub or floor drain means the main line is blocked rather than a single fixture. Stop running water anywhere in the home and call. A camera inspection at 150 to 400 dollars identifies the cause once the line is cleared.
Almost never. Leaking from the tank body means it has corroded through and needs replacement. Shut off the water supply to the heater and the gas or breaker feeding it, then call us. We install State water heaters.