- BBB A+ Rated
- Mesquite Chamber of Commerce Member
- 30+ Years Experience
Toilet Repair and Installation in Plano, TX
James Armstrong Plumbing has repaired and installed toilets across the Dallas metro since 1995. James Armstrong is a licensed Master Plumber. We are BBB A+ accredited and hold a 4.8-star Google rating. We are licensed and insured, and we work in both homes and commercial buildings.
Is your toilet running nonstop, leaking at the base, or refusing to flush?
Most toilet problems are cheap to fix if you catch them early. A few of them are not toilet problems at all. We will tell you which one you have before we quote you.
Call 214-918-6109 for toilet repair and installation in Plano, TX.
Licensed Master Plumber
License #M39428
The “Armstrong Clean Promise".
We leave your home cleaner than we found it, or we pay for the cleaning. No mess, no stress — that's our guarantee.
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Our Services
Comprehensive Plumbing Solutions for Homes & Businesses
Plumbing Repairs and Installation
Get fast help from a trusted plumber in the DFW for leaks, fixture installs, and upgrades. We restore your plumbing with smooth, reliable work.
Water Heater Services
From quick fixes to full replacements, our water heater services in Dallas-Fort Worth, keep your hot water steady. We work on all standard and tankless models.
Drain Cleaning Services
Stubborn clogs disappear with our drain-cleaning solutions in Texas. We clear the buildup fully so your drains flow the way they should.
Sewer Line Plumbing
Our team handles sewer line plumbing in the DFW , with careful inspection and precise repairs. We keep wastewater moving safely away from your home.
Gas Line Plumbing
Safe and reliable gas line plumbing in the DFW, is just a call away. Whether it’s a leak, repair, or new line, we follow strict safety standards.
Emergency Service
Emergency Service — Available 24/7
Burst pipe? Major leak? Don’t wait. Our emergency team serves the entire DFW area around the clock.
Technician available now
Proudly partnered with leading brands
Meet James Armstrong
Meet the Master Plumber Serving DFW: James Armstrong
James Armstrong has been a Mesquite-resident Master Plumber since 1995. What began as helping neighbors fix leaky faucets turned into a career — and eventually a family business, built on one simple rule: treat people right, do the job with integrity, and always stand behind your work. Today, James and his crew serve Mesquite, Rowlett, Sachse, Garland, and the broader east DFW metro, with most calls dispatched and on-site within 25 minutes of the Mesquite headquarters at 844 Dalworth Dr.
“In thirty years working Rowlett, Garland, and the Lake Ray Hubbard side of the metro, the drain calls almost always come down to two things: tree roots in the older Rowlett neighborhoods near the lake, and grease and hair buildup in the newer developments off Liberty Grove and Schrade Road. We camera-inspect first, then choose hydro-jetting or snaking based on what we actually see — not on what gets you to the highest invoice.”
James Armstrong, Master Plumber • Texas License M-39428 • Founder, James Armstrong Plumbing
Every job comes with the Armstrong Clean Promise — we leave your home cleaner than we found it, guaranteed. No excuses, no mess, no shortcuts. It’s the kind of commitment that’s earned us thousands of repeat customers and a reputation across the DFW metroplex for honest, reliable work.
Why Choose Us
Why Plano Homeowners Call Us
Licensed & Certified Technicians
James Armstrong holds Texas Master Plumber License M-39428 with a gas endorsement. That is not a marketing badge. It is a state credential with continuing education behind it.
Transparent, Upfront Pricing
No hidden fees and no surprises. Just clear, honest pricing you can trust before we begin any repair or installation.
Fast & Friendly Service
More than 30 years of North Texas plumbing. We have seen what the clay soil under this metro does to drain lines and what North Texas water does to the inside of a tank.
The Armstrong Clean Promise
Floor protection, shoe covers, and a meticulous cleanup on every job. If your home isn’t cleaner than we found it, we pay for the cleaning.
5-Star Rated by Homeowners Like You
Local families choose us for reliable plumbing and friendly service. Your comfort, safety, and satisfaction are the reasons we do what we do.
Emergency Response Available
Plano is a regular part of our service area, not our home turf. If you need somebody in the driveway in fifteen minutes, a Plano-based shop will beat us there. If you want a Master Plumber who will diagnose it correctly the first time, call us.
Emergency Calls Accepted After Hours & Weekends as well.
Our Process
What to Expect When You Call
Call or Book Online
Speak with a real person, not a call center. We schedule at your convenience.
Same-Day Inspection
A licensed plumber evaluates your issue on-site. No guesswork.
Upfront Quote
You approve the price before work begins. The number you see is final.
Clean, Expert Work
Armstrong Clean Promise — we leave your home better than we found it.
Follow-Up Guarantee
We check in within 24 hours and follow up to ensure everything holds.
Free estimate · No obligation · Real person answers
Customer Reviews
What Our Customers Say
Service Areas
Serving Communities Across Dallas-Fort Worth
- Allen
- Anna
- Arlington
- Azle
- Balch Springs
- Bedford
- Benbrook
- Blue Mound
- Blue Ridge
- Burleson
- Celina
- Colleyville
- Combine
- Dallas
- Everman
- Fairview
- Farmersville
- Flower Mound
- Forest Hill
- Fort Worth
- Frisco
- Garland
- Grand Prairie
- Plano
- Richardson
- Rowlett
- Sunnyvale
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FAQ
Frequently Asked Questions
Have questions? We’ve got answers. Can’t find what you’re looking for? Give us a call anytime.
Most toilet repairs run $150 to $400. A flapper or fill valve replacement sits at the low end. A full internal rebuild, a wax ring reset, or flange work sits higher. We diagnose for $79 and give you a flat-rate quote in writing before any work starts.
Labor for a standard installation runs $350 to $600 if you supply the fixture. With a standard fixture supplied by us, expect $500 to $900. Comfort-height and high-efficiency units run $600 to $1,200. If we find a damaged flange or a soft subfloor under the old toilet, that gets quoted separately after we can see it.
If you call before noon on a weekday, we can usually get to you the same day. We are not a 24/7 company. After-hours and weekend calls carry a flat $199 emergency dispatch fee, which we quote before we send anyone.
If only that one toilet clogs and everything else drains fine, it is the toilet. If the toilet backs up when the washing machine drains, if the tub gurgles when you flush, or if more than one fixture is affected, the problem is downstream in your main line. A new toilet will not fix that. We will run a camera and find the real blockage.
Almost always a failed wax ring, and sometimes a cracked closet flange under it. We pull the toilet, inspect the flange, replace the ring and bolts, and reset it level. If we find a soft subfloor, that means the leak has been running a while and the decking has to be repaired before the new toilet goes down.
The flapper is not sealing or the fill valve is not shutting off. That is a $150 to $300 repair and it will pay for itself. A running toilet can waste more than 200 gallons of water a day according to the EPA, and it shows up on your bill every month until you fix it.
No. Caustic openers do not clear a toilet trap because the water in the trap dilutes them before they reach the obstruction. They damage the porcelain glaze, they degrade rubber seals, and if we have to open that line afterward, we are now working around a bowl full of caustic liquid. Use a closet auger or call us.
Replace it if the porcelain is cracked, if it is the third repair on the same unit in two years, or if it is a pre-1994 model using 3.5 or more gallons per flush. Otherwise repair is usually the better value. We will tell you which one you are looking at.
Typically one to two hours for a standard swap. It runs longer if the closet flange needs replacement or if the subfloor under the old toilet has water damage that has to be addressed first.
Yes. Removal and disposal of the old fixture is included in our installation.
You can. The parts are not complicated. What people get wrong is the flange height relative to the finished floor and the compression on the wax ring. Set it too high and you get a slow leak that soaks your subfloor for a year before you notice. If you are doing it yourself, dye-test the base and check for movement before you call it done.
Yes. Commercial fixtures, flushometer valves, and ADA-height installs are all standard work for us. Call 214-918-6109 and tell us what the building has.
Comparison
Before You Call: Is It the Toilet, or Is It the Line?
This is the single most useful thing a plumber can teach you, and most Plano homeowners find out the expensive way.
A toilet problem is contained to the toilet. A main line problem shows up at the toilet first because the toilet is the lowest-sitting drain opening in most houses.
Run this check before you call anyone.
| What you see | Likely the toilet | Likely the main sewer line |
|---|---|---|
| Only that one toilet is slow or clogged; other fixtures drain fine | Yes | No |
| The toilet backs up when you run the washing machine or shower | No | Yes |
| Gurgling in the tub or shower when you flush | No | Yes |
| Water rises at the toilet AND the tub at the same time | No | Yes |
| Multiple toilets in the house are backing up | No | Yes |
| Sewage odor in the yard or a wet patch near the cleanout | No | Yes |
| Toilet runs constantly but drains normally | Yes (fill valve or flapper) | No |
| Water pooling at the base after every flush | Yes (wax ring or flange) | No |
If the right-hand column describes your house, a new toilet will not fix it. You need a camera inspection of the sewer line, and we will say so on the phone before we send anyone out. A wasted trip charge helps nobody.
If the left-hand column describes your house, you are in the right place.
Toilet Repair or Toilet Replacement: How We Decide
We do not upsell fixtures. Here is the honest math.
| Situation | Our recommendation | Why |
|---|---|---|
| Flapper, fill valve, or supply line failure | Repair | $150 to $300 fix on a toilet that may have 15 good years left |
| Wax ring leak, flange intact | Repair | Standard reset, no reason to replace the bowl |
| Wax ring leak, flange broken | Repair with flange work | The flange is the problem, not the toilet |
| Weak flush, scale buildup | Repair (rebuild and descale) | Restores original performance |
| Hairline crack in tank or bowl | Replace | Porcelain cracks propagate. Not repairable. |
| Third repair in two years on the same unit | Replace | You are past the break-even point |
| Pre-1994 toilet (3.5+ gallons per flush) | Consider replacing | Modern 1.28 gpf units cut water use by roughly two thirds |
| Toilet rocks and subfloor is soft | Replace toilet AND repair subfloor | Setting a new toilet on rotted decking guarantees a callback |
| You want comfort height or a bidet seat | Replace | Preference, not failure. Nothing wrong with that. |
If we can rebuild it for a third of what a replacement costs and it will hold, we will tell you to rebuild it.
Toilet Installation Cost in Plano, TX
Pricing depends on the fixture you choose and what we find under the old one. These are our standard ranges.
| Service | Typical range |
|---|---|
| Diagnostic and inspection | $79 |
| Flapper or fill valve replacement | $150 to $300 |
| Full internal tank rebuild | $200 to $400 |
| Wax ring replacement and reset | $200 to $400 |
| Closet flange repair or replacement | $300 to $600 |
| Toilet clog clearing (auger) | $150 to $350 |
| Standard toilet installation (labor, customer-supplied fixture) | $350 to $600 |
| Toilet installation with standard fixture supplied | $500 to $900 |
| Comfort-height or high-efficiency unit installation | $600 to $1,200 |
| Subfloor repair under toilet | Quoted after inspection |
| Sewer camera inspection (if the line is suspect) | $150 to $400 |
| After-hours or weekend emergency dispatch | $199 flat, quoted before we roll |
Every price is confirmed in writing before we start. No hourly meter running while you watch.